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Terms and Conditions

 

SMS Terms and Conditions

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Consent for SMS Communication
The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

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Types of SMS Communications
If you have consented to receive text messages from [Jeweliana Jewelry, LLC], you may receive messages related to [appointment reminders, meeting notifications, and case follow-ups].
For example: “Hello, thank you for contacting [Jeweliana Jewelry, LLC]. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our [Privacy Policy URL] and [Terms of Service URL].

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Message Frequency
Our SMS message frequency will range from [1] to [10] text messages daily across all users.

Potential Fees for SMS Messaging


Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

 

Opt-In Method
Customers can opt-in for SMS messaging from [Jeweliana Jewelry, LLC] through intake forms on our website located at [www.jewelianajewelry.com]. This agreement for SMS will not be shared with third parties for marketing purposes.

 

Opt-Out
Customers can opt-out of SMS messaging from [Jeweliana Jewelry, LLC] by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START.

 

Standard Messaging Disclosures


Message and data rates may apply.
Message frequency may vary.
You can opt-out at any time by texting ‘STOP’.
For assistance, text ‘HELP’ or visit our [Privacy Policy] and [ Terms of Conditions]

THE MOST COMMON QUESTIONS

  • How can I Remove my Jewelry?
    Your jewelry can be removed with a quick snip using a pair of good kitchen scissors or wire cutters. During your appointment, we'll show you where you can cut your jewelry, should you ever need to remove it. Reattachment services are offered for when you'd like to wear your jewelry again.
  • Will my Jewelry Discolor my Skin?
    Your jewelry should not discolor your skin, however individuals that have a higher acidic skin pH can lead to discoloration of your skin. This is not a common occurrence or something we see often.
  • Is Permanent Jewelry Dangerous?
    No! Your jewelry is sealed with a quick zap that welds two links together. This process is quick and gentle, you wont feel a thing. We also take safety precautions throughout the process to ensure your safety and comfort.
  • Do you Travel?
    Yes, Jeweliana Jewelry loves to help create an unforgettable, personalized experience at your event. Travel fees and purchase minimums do apply. Please get in touch to learn more
  • What is Permanent Jewelry?
    A clasp-less, dainty, timeless piece of jewelry. Permanent jewelry is created custom to your style, sized to your specifications, and designed to wear until you're ready to take it off.
  • What Material is the Jewelry?
    We stock 14k Gold Filled and Sterling Silver options. We do our best to source products that will not tarnish and will keep their integrity for as long as you'd like to enjoy. Solid gold jewelry is available upon advanced request.
  • What if I Change my Mind
    Once your jewelry has been sized and cut to your preference, you are responsible for the full amount of the product. We do not offer refunds for any reason.
  • Can you Resize my Jewelry?
    During your appointment you will confirm the size if your preferred fit. If you decide you'd like to resize your new piece, we are happy to shorten your piece for you. If you feel your piece is too small, we will do our best to lengthen it, however additional fees will apply. If you notice your jewelry has stretched, we're happy to shorten your piece for you for a service fee. Resizing for any reason will be subject to a resizing fee.
  • What if my Jewelry Breaks?
    We assure success of your weld before you leave your appointment. If your weld becomes detached, we will fix your piece for you at no cost. If your jewelry breaks elsewhere from wear, we're happy to reattach your jewelry for a fee. Jeweliana Jewelry is not responsible for replacing missing or lost jewelry.
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